In the fast-paced world of social media, it's easy to fall into the trap of chasing likes. They're visible, easy to track, and provide instant gratification. But if you're focused only on likes, you might be missing the real magic of social media: conversations.
In 2025, the most successful brands aren’t the ones with the most likes : they’re the ones creating dialogue. Comments, not likes, are the strongest indicators of a post’s true impact and long-term value.
Comments = Intentional Engagement
Let’s be honest: double-tapping a post takes less than a second. It’s often done without reading the caption or engaging with the message. Comments, on the other hand, require effort. Whether it’s a quick reaction, a thoughtful reply, or a question, people are pausing to contribute. That’s a stronger form of engagement, both in the eyes of the algorithm and your audience.
Platforms like Instagram, LinkedIn, and TikTok weigh comments heavily when determining how widely to show your content. According to Hootsuite’s 2024 algorithm guide, “content that sparks conversation is rewarded with greater reach, especially if replies happen shortly after posting.”
That’s why marketers are now optimizing posts for comments instead of just reactions.
Comments Extend Visibility, and Lifespan
Social media moves fast. A post that doesn’t generate early engagement often disappears in hours. But when people comment, it breathes new life into the post.
Every new comment pushes your post back into timelines. It tells the platform, “Hey, people are still talking about this,” which can extend visibility by hours or even days. This is especially powerful on Facebook, Threads, and LinkedIn, where comment-driven reappearances are common.
You can design for this by adding conversation starters to your captions:
- “What’s your experience with this?”
- “Do you agree?”
- “Tag a teammate who needs to hear this.”
Comments Build Authentic Relationships
Likes don’t start relationships, comments do. When someone takes time to leave a reply and you respond, you’ve just opened a conversation. That back-and-forth builds trust, brand personality, and long-term loyalty.
Consider how influencers thrive: it’s not just the content, it’s the way they engage in comments. Brands can learn from this. Replying (even briefly) shows that there’s a real human behind the profile. And in an age where authenticity matters more than polish, this can set you apart.
According to Sprout Social’s Index, 68% of consumers say they are more likely to buy from brands that engage with them directly on social.
Comments Give You Valuable Feedback (and Content Ideas)
Social media comments are like free user research. People will tell you:
- What they like (or don’t)
- What they need help with
- What they want more of
Reading and analyzing comments helps you spot patterns, common questions, and content gaps. This feedback loop can inform your future posts, your product messaging, and even your customer service playbook.
Pro tip: Turn top comments into content. If someone asks a great question, answer it in your next post. If someone shares a story, ask to reshare it. This strengthens community and creates a content engine that’s user-led.
Comments Create Community (and Brand Stickiness)
Think of your comment section as a tiny town square. It’s where ideas get exchanged, jokes are made, and connections form- not just between you and your followers, but between your followers themselves.
Posts with active comment sections often become conversation hubs, and when people feel part of a community, they’re more likely to return, engage again, and advocate for your brand.
Social media consultant Rachel Karten often points out how comment moderation and replies are the “long game” of social growth: slower, but far more sustainable.
So, Should You Stop Caring About Likes? Not at all! Likes still signal surface-level interest, and can help you spot high-performing visuals or headlines.
But when measuring content success, go deeper:
- Look at comment volume
- Track the sentiment of replies
- Monitor how many conversations your post starts
A post that gets 10 comments and sparks a conversation is often more valuable than one that racks up 100 likes and nothing more.
Tips to Get More Comments
- Ask questions in your captions (and make them specific).
- Respond quickly and genuinely to early comments.
- Use comment prompts like “Drop your thoughts below” or “Which one would you choose?”
- Host small polls or mini-games in your captions.
- Pin great comments to the top for more visibility.
